These Terms & Conditions govern your use of the website https://ukunderpinningsolutions.co.uk/ and all services provided by UK Underpinning Solutions (“we,” “us,” or “our”). By accessing the website, requesting a quote, or engaging our services, you agree to comply with these Terms. If you do not agree, you must not access our website or engage our services.
UK Underpinning Solutions provides professional underpinning, piling, foundation construction, basement development, and related groundworks services across the UK. These Terms apply to all clients, prospective clients, and website users.
You must be at least 18 years old and have the legal capacity to enter into a contract for the use of our services. If you are engaging our services on behalf of another party, you confirm that you have obtained their consent to share personal information and agree to these Terms on their behalf.
UK Underpinning Solutions specialises in:
All services are delivered by accredited professionals, including civil engineers, geotechnical engineers, architects, and experienced construction staff. Service delivery may involve site inspections, engineering assessments, and phased construction work.
Appointments, site visits, and service bookings can be made via the website, by telephone, or by email. Bookings are confirmed once payment is received, or a written confirmation is issued by UK Underpinning Solutions.
Quotations provided are estimates based on initial inspections and may change following detailed site surveys. Final costs will be confirmed in writing before commencement of works.
Payment can be made via bank transfer or other approved methods. Full payment schedules are outlined in the service agreement or quotation. Payment obligations remain binding once services are booked.
Refunds are issued only in accordance with the agreed service contract. Deposits may be non-refundable if work has commenced or site resources allocated. For cancellations, please refer to the specific service agreement.
Clients are responsible for providing site access at scheduled times. Delays caused by the client may result in rescheduling fees or additional charges.
The website is intended for informational purposes, enquiry submissions, and service bookings. You may access and use content for personal or professional reference in connection with our services.
You must not:
All website content, including text, images, logos, and videos, is owned or licensed by UK Underpinning Solutions. No rights or licences are granted except as explicitly stated.
Clients are expected to:
Clients acknowledge that construction involves inherent risks and accept responsibility for compliance with safety measures.
UK Underpinning Solutions treats all client information as confidential. Personal and site data collected during quotations, surveys, or services is processed in accordance with our Privacy Policy. Confidentiality may be waived only if required by law or regulatory authority.
All work is carried out in compliance with statutory health and safety regulations. Clients must ensure safe site access and inform UK Underpinning Solutions of hazards or restricted areas.
We are not liable for accidents or damages arising from failure to comply with site safety requirements or providing inaccurate site information.
UK Underpinning Solutions endeavours to provide high-quality services. However:
All works are carried out in accordance with engineering standards, building regulations, and industry best practices.
We reserve the right to suspend or terminate services if:
Termination does not affect accrued rights or obligations.
We may engage subcontractors, suppliers, or engineering consultants to provide specialised services. All third parties must adhere to the same professional standards and confidentiality obligations.
UK Underpinning Solutions offers warranties on workmanship and materials where applicable. Specific warranty terms are included in the service contract or quotation. Any claims must be made in writing within the warranty period.
These Terms & Conditions are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised “Effective Date.” Continued use of our website or services constitutes acceptance of the updated Terms.
For enquiries regarding these Terms & Conditions or UK Underpinning Solutions services, you may contact:
UK Underpinning Solutions
Address: 23 Tennyson Avenue, Exeter, EX2 6BS, UK
Phone: 0800 0996143
Email: ukunderpinningsolutions@gmail.com
Website: https://ukunderpinningsolutions.co.uk/