Cookie Policy

1. Introduction

This Cookie Policy explains how UK Underpinning Solutions (“we,” “us,” or “our”) uses cookies and similar technologies on the website https://ukunderpinningsolutions.co.uk/. It describes what cookies are, how and why they are used, and the choices available to users for managing cookies.

By continuing to browse or use this website, you agree to the use of cookies in accordance with this policy, unless you choose to disable them through your browser settings.

2. What Cookies are

Cookies are small text files placed on your device, such as a computer, tablet, or smartphone, when you visit a website. They allow a website to recognise your device, remember preferences, and track user interactions. Cookies generally do not personally identify users, but may be linked to information you provide during enquiries or service bookings.

3. How We Use Cookies

UK Underpinning Solutions uses cookies to:

  • Ensure the website functions correctly
  • Provide a seamless user experience
  • Analyse website usage and visitor patterns
  • Improve content, service offerings, and website performance
  • Support marketing and promotional activities, where applicable

Cookies help us understand which pages are most frequently visited, how visitors navigate the site, and whether any technical issues occur.

4. Types of Cookies We Use

4.1 Essential Cookies

Essential cookies are necessary for the website to operate properly. They enable core functions such as navigation, form submissions, and secure access to certain areas. Without these cookies, some parts of the website may not function correctly.

4.2 Performance and Analytics Cookies

Performance cookies collect information about website usage, including the most visited pages, time spent on pages, and visitor paths. This aggregated data allows us to optimise the website and monitor its effectiveness. These cookies do not directly identify individual users.

4.3 Functionality Cookies

Functionality cookies allow the website to remember user choices, such as preferred service enquiries or previous form submissions. These cookies enhance user experience by making interactions more personalised and efficient during future visits.

4.4 Third-Party Cookies

Some cookies may be set by external service providers used to support website functionality. This may include analytics platforms, advertising partners, or embedded content from other providers. The provider’s privacy policy governs third-party cookies.

5. Purpose of Cookies

Cookies on UK Underpinning Solutions’ website are used to:

  • Maintain website security and operational integrity
  • Analyse traffic patterns and user behaviour
  • Support service improvement, including underpinning, piling, and foundation enquiries
  • Facilitate marketing and client communications, where relevant
  • Evaluate the effectiveness of web content, forms, and booking processes

These purposes help us deliver a smoother experience for visitors and clients using our online services.

6. Managing and Disabling Cookies

You can control and manage cookies through your web browser settings. Most modern browsers allow you to:

  • Block or delete cookies
  • Receive alerts when a cookie is placed
  • Restrict the use of third-party cookies

Turning off certain cookies may limit website functionality or prevent access to specific features. For guidance on managing cookies, please refer to your browser’s help documentation.

7. Consent to Use Cookies

Upon first visiting the website, you may be presented with a cookie notification informing you of our use of cookies. By continuing to use the website after seeing this notice, you consent to the placement of cookies as described in this policy. Where legally required, we will request explicit consent before placing non-essential cookies.

8. Data Protection and Privacy

Information collected through cookies may be combined with personal data provided during enquiries, bookings, or service engagement. Any personal data is handled in accordance with our Privacy Policy. We implement technical and organisational measures to protect cookie data from unauthorised access, alteration, or disclosure.

9. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legal obligations, or website practices. Updates will be posted on this page, and the revised policy will apply from the date of publication. Users are encouraged to review this policy periodically to remain informed about cookie use.

10. Further Information

For more information about cookies, their use, or how to manage them, you can consult publicly available resources, including:

  • The Information Commissioner’s Office (ICO) website
  • Independent browser support and guidance pages

For information on how we handle personal data collected through cookies or during service engagements, please refer to our Privacy Policy, available on our website.